One of the modern trends that determine the development of business and society over the next decades is the introduction of digital technologies: artificial intelligence, educational IT systems, blockchain, drone, 3D printing, industrial and office robotics. Representatives of EY international audit firm together with the Kyivstar mobile operator have explored how the latest technologies will increase the efficiency of the organization, provided that there is a stable and even reduced number of employees, and whether the robots can replace the work of a person in the future.
Robot for business processes automating is software that runs on a user’s computer. It simulates the actions of a person by performing tasks according to the rules. The robots process electronic documents, tables, interact with accounting and reporting systems, online resources and e-mail.
Robotization of office processes allows you to reduce costs by 20-40% in duplicate processes of data processing that can be algorithmized: personnel and finance management, supply chains, sales information technology and customer support. It improves reliability, accuracy of operations, eliminates peak loads during the period closure, data migration during IT systems implementation, increases the quality of audit, reduces the level of operational risks. Those who are not IT experts can easily master software for robotization.
According to a global EY forecast, 47% of professions in developed countries are likely to be automated within the next 20 years. Office work frees valuable staff time for more complex and non-standard tasks. As long as the robot collects and groups large user data arrays, people can develop a successful product development strategy. The companies seek maximum efficiency and are ready to transfer as much as possible routine operations and procedural control over them to automatic systems.